QUALITY POLICY
Quality is integral to all our working practices. It is critical to the success of our business and our long-term sustainability and profitability.
LEADERSHIP
The Company’s management team is committed to showing leadership and bearing responsibility for creating, implementing and maintaining the Quality Management System.
We undertake to ensure sufficient resources are made available within the Company to achieve this. We further undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation.
With effective leadership and support, every employee will have a proper understanding of the importance of the Quality, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Company.
Every employee is responsible for, and will be fully trained to perform the duties required by his or her specific role.
EMPLOYEES
We value the contribution of every employee. We will always treat employees with dignity and respect and foster a positive and cooperative workplace in which everyone can learn and grow.
We will maintain a safe working environment complying with all statutory, regulator and corporate requirements.
CLIENTS
We depend on our clients and we are committed to providing them with efficient and high-quality services that always meet or exceed their needs.
CONTINUOUS IMPROVEMENT
The Company has a total commitment to Continuous Improvement through rigorous application of the principles and guidelines of ISO 9001·: 2015 Clear Quality objectives, in accordance with the framework laid down within ISO 9001 :2015 provide a fundamental basis for all our services and activities.
EVIDENCE BASED DECISIONS AND PROBLEM SOLVING
We will measure the performance of our services and activities to· provide data to support positive decisions on how to fix problems and improve our services.
ENVIRONMENT
We will strive to prevent pollution and conserve natural resources, adopting the three principles: REDUCE, RE-USE, RECYCLE.